Our Commitment

How We Protect Your Information

Transparency in how we handle your data when you engage with our organic wellness products and botanical remedies

Last Updated: August 1, 2025

At Sodivrvo, we believe in cultivating trust through transparency. This policy outlines how we collect and safeguard your information when you purchase our organic wellness products, interact with our botanical remedies, or engage with our holistic services.

Our Approach

Just as we carefully source our organic ingredients, we handle your personal information with the same level of care and respect. We only collect what's necessary to provide you with our natural wellness products and botanical remedies.

Your Control

You maintain control over your information. Just as you choose which of our organic products to bring into your life, you can choose how your data is used and request changes or deletion at any time.

Our Promise

We promise to be as transparent about our data practices as we are about the ingredients in our botanical products. We will never sell your personal information to third parties for marketing purposes.

Information We Collect About Our Product Users

When you engage with our organic wellness products and botanical remedies, we may collect the following information:

Purchase Information for Our Organic Products

Contact Details: Name, shipping address, email, and phone number to process orders for our organic wellness products and botanical remedies
Transaction Data: Payment information, purchase history, and details about which of our natural products you've ordered
Product Preferences: Information about your botanical preferences, wellness interests, and feedback on our organic remedies
Health Information: Any wellness goals or health information you voluntarily share when consulting about our botanical products (this information is handled with extra care and security)

Website & Digital Interaction with Our Product Catalog

Browsing Data: Information about how you interact with our organic product pages, which botanical remedies you view most frequently, and your shopping patterns
Device Information: Type of device, IP address, and browser used when shopping for our natural wellness products
Cookies: Small data files stored on your device that help us understand how you engage with our botanical product offerings

Wellness Consultation Data Related to Our Products

Consultation Notes: Information gathered during consultations about which organic remedies might best suit your wellness needs
Wellness Goals: Your personal wellness objectives that help us recommend appropriate botanical products

How We Use Your Information to Enhance Your Product Experience

The information we collect helps us provide, improve, and personalize your experience with our organic and botanical wellness products:

Order Fulfillment: Processing and shipping your organic product orders, sending order confirmations, and providing customer support regarding our botanical remedies
Product Personalization: Recommending organic wellness products based on your preferences, purchase history, and wellness goals
Product Updates: Notifying you about new botanical remedies, seasonal wellness formulations, or special offers on our organic products
Product Improvement: Analyzing how our organic wellness products are used to improve formulations and develop new botanical offerings
Product Support: Addressing your questions about product usage, botanical ingredients, or potential interactions with our natural remedies

Sharing Your Information in Relation to Our Products

We share your information only when necessary to provide our organic wellness products and services:

Fulfillment Partners: Shipping companies who deliver our organic wellness products to your door
Payment Processors: Secure third-party services that process payments for our botanical product purchases
Wellness Practitioners: When you book consultations about our organic remedies through our service (with your explicit consent)

We do not sell your personal information to third parties for marketing purposes. Your trust in our organic wellness products and our business practices is our priority.

How We Protect Information About Your Product Usage

We implement strong security measures to protect information about your interactions with our organic wellness products:

Secure Transactions: Encrypted payment processing for all organic product purchases
Enhanced Protection: Additional security protocols for sensitive information related to wellness consultations about our botanical remedies
Limited Access: Only authorized staff who need information to provide our organic wellness products can access your data
Regular Reviews: Continuous monitoring and updating of security practices to safeguard information about your use of our natural products

Your Rights Regarding Information About Your Product Usage

You have several rights regarding your personal information related to our organic wellness products:

Access: Request information about what personal data we hold about your use of our botanical products
Correction: Ask us to update or correct inaccurate information about your organic product preferences
Deletion: Request that we delete your personal information when it's no longer needed for providing our natural wellness products
Opt-out: Unsubscribe from communications about our organic products and botanical offerings at any time

Contact Us About Your Product Information

If you have questions about how we handle information related to your use of our organic wellness products, or if you wish to exercise any of your rights, please contact our dedicated privacy team:

Sodivrvo Privacy Team
42 Tranquil Lane, Byron Bay
New South Wales, Australia
privacy@sodivrvo.shop
+61 2 8795 4921

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